Last updated: 01-01-2026
At Jenjee®, we aim to deliver your orders in a timely and reliable manner. This Shipping Policy explains how orders are processed, shipped, and delivered when you shop on https://jenjee.com.
1. Order Processing Time
All orders are processed within 1–2 business days after successful payment. Orders are not shipped or delivered on Sundays or public holidays.
2. Shipping Locations
We currently ship to all serviceable locations across India. Delivery availability may vary based on courier partner coverage.
3. Estimated Delivery Time
- Metro Cities: 3–5 business days
- Non-Metro / Other Locations: 5–7 business days
Delivery times are estimates and may vary due to external factors such as weather, courier delays, or regional restrictions.
4. Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout. Any promotional free-shipping offers will be clearly mentioned on the website.
5. Order Tracking
Once your order is shipped, you will receive a confirmation email or SMS containing tracking details to monitor your shipment.
6. Delayed or Lost Shipments
While we strive for timely delivery, delays may occur due to unforeseen circumstances. If your order is significantly delayed or appears lost, please contact our support team for assistance.
7. Incorrect Address
Please ensure that your shipping address and contact details are accurate at the time of placing an order. Jenjee® will not be responsible for delivery issues arising from incorrect or incomplete address information.
8. Contact Us
For any questions related to shipping or delivery, feel free to contact us at:
Jenjee®
New Ranip, Ahmedabad, Gujarat – 382470
India
📧 Email: support@jenjee.com
